JM Jitin Malhotra
Bernardine Ltd
Operations

Digital Discipline SOP

Last updated: 5 June 2026 Classification: Internal / Participant Bernardine Ltd · Cheltenham, Gloucestershire, United Kingdom

Attention is the asset. This SOP defines how participants manage devices, notifications, and online time so that technology serves the work rather than steals from it.

Principle

Every notification is a request for your attention. Discipline means you decide when to grant it. This SOP establishes default rules so that focus is the norm, not the exception.

1. Device Rules

2. Social Media

3. Communication

4. Online Conduct

Participants represent themselves and the Programme online. Conduct must be lawful, respectful, and consistent with the Brand Usage Guidelines. Do not share other participants' information or session content without consent.

5. Safeguarding Online (under-18s)

For participants under 18, all digital communication with coaches takes place through approved, monitored channels — never private one-to-one messaging. Coaches must never contact a young person through personal accounts. See the Safeguarding Policy.

6. AI Tools

Use of AI tools is permitted within the bounds of the AI Usage Policy.

The test. Before you pick up a device, ask: am I using this, or is it using me?